Our Process

The first step is to contact us for a free, no obligation and confidential conversation about how we can help you or a loved one. Our dedicated and professional staff will guide you through your treatment options and offer advice for the best treatment option tailored specifically to your needs. We are happy to discuss this over the phone or email.


You will be contacted by one of our highly trained therapists, who will take the time to understand your medical, emotional and personal history. This call will help our clinical team start to develop an individual treatment program designed to suit your specific needs. Any information you share is kept strictly confidential and will only be used to help our therapists understand how best to proceed with your treatment.

Doctor’s Referral

We ask that you make an appointment with your regular GP so that they can refer you to Sydney Detox and Rehab. This will state that your GP is referring you into Sydney Detox and Rehab for an alcohol or drug detoxification and rehabilitation program.

Advance Payment

We request that payment is pre arranged and paid in full 5 days prior to arrival. Our admissions team will help you to organise payment via bank transfer or credit/debit card. Please feel free to contact us if you have any questions with regards to our payment process, our staff are happy to assist you.

Check In

On your arrival at Sydney Detox and Rehab you will be greeted by our staff and taken through our check in procedure. You will then be shown to your room to unpack and relax. Please note that our check in procedure will involve a bag check.

Continuing Care

After completing treatment at Sydney Detox and Rehab, our continuing care programme offers you one month of follow up calls on a weekly basis. This allows you the support and structure you need to smoothly transition back into your everyday life.

Get in touch with us for a confidential discussion with one of our friendly staff.